|
HOW DO I PLACE AN ORDER WITH DDBG?
Inquiries can be made on my CONTACT page on my website. If a direct message is sent on my Facebook page, an automated message will direct you here. This helps me collect all the relevant information about your order and in turn make the whole ordering process easier on everyone! During busy periods there may be a few day wait on email responses as I will be busy in the kitchen! HOW MUCH NOTICE DO I NEED? Temporarily closed until further notice. HOW DO I STORE MY CAKE AFTER PICK UP/DELIVERY? This will depend on the time of year but 95% of the time I will recommend the fridge. Charleston tends to be humid a lot of the year which causes buttercream cakes to sweat if they are left out too long and fondant cake to soften up. Refrigeration helps your cake hold its moisture and stay firm. Once cut, a sealed air tight container in the freezer will ensure you get the most from your cake. I recommend cakes not being left out of the fridge or traveling for more than 1-2 hours especially during the summer. DO YOU DO GLUTEN FREE OR VEGAN CAKES AND CUPCAKES? I currently do not offer gluten free or vegan cupcakes or cakes. There are some great allergy friendly bakers around Charleston that I can refer you to! HOW MUCH DOES A CAKE NORMALLY AVERAGE? Every single cake is unique therefore making it tough to set a price. All of our cakes are custom designed for your specific needs. Price is adjusted depending on complexity of the cake. All of our work is customized to your specific request and made fresh to order. So please keep in mind the amount of time it takes to order ingredients for your flavors, mix, bake, fill, frost and decorate your cake. This is a tough job and is extremely time consuming! This is all factored into the price of your cake. DO YOU DELIVER? Yes! We deliver to anywhere in the Charleston area no matter what the event! Delivery needs to be organized on your initial order inquiry as spots are limited each week for deliveries. This will also be quoted at the time of booking. DO YOU OFFER WEDDING CAKE TASTING? We offer a dozen of our cupcakes with your choice of 6 flavors. DO YOU REQUIRE A DEPOSIT? We are a small, local business that aspires for nothing but the best quality in product. For that reason, a non-refundable deposit equal to $50.00 or 20% of your total order(whichever is greater) is due at the time of booking to hold your event date. The deposit secures the spot for your special day and the remaining balance is due two weeks prior to the date of the event or delivery. *YOUR ORDER IS NOT CONFIRMED UNTIL A DEPOSIT IS MADE Dessert Designs by Gisela is a licensed and insured home-based food production in Summerville, SC operating under the South Carolina Cottage Law. No returns or exchanges - ALL SALES ARE FINAL. |
|