​HOW DO I PLACE AN ORDER WITH DDBG?
Inquiries can be made on my CONTACT page on my website. If a direct message is sent on my Facebook page, an automated message will direct you here. This helps me collect all of the relevant information about your order in a single place and in turn make the whole ordering process easier on everyone.
During busy periods there may be a few day wait on email responses as I will be busy in the kitchen! 

HOW MUCH NOTICE DO I NEED?
We are currently taking orders after being away for a couple of years and getting back into the swing of things. All orders need at least a minimum of 2-3 weeks notice from the date of the event. 

DO YOU REQUIRE A DEPOSIT?
We are a small, local business that aspires for nothing but the best quality in product. For that reason, a non-refundable deposit equal to $50.00 or 20% of your total order(whichever is greater) is due at the time of booking to hold your event date. The deposit secures the spot for your special day and the remaining balance is due two weeks prior to the date of the event or delivery.
*YOUR ORDER IS NOT CONFIRMED UNTIL A DEPOSIT IS MADE

WHERE IS PICKUP?
Pickup is free from my home-based bakery in Summerville, SC in the Legend Oaks Subdivision(corner of Delemar Hwy and Hwy 61.)
Exact address is given once deposit is made and contract is signed.

HOW DO I STORE MY CAKE AFTER PICK UP/DELIVERY?
This will depend on the time of year but 95% of the time I will recommend the fridge. Charleston tends to be humid a lot of the year which causes buttercream cakes to sweat if they are left out too long and fondant cake to soften up. Refrigeration helps your cake hold its moisture and stay firm. Once cut, a sealed air tight container in the freezer will ensure you get the most from your cake. I recommend cakes not being left out of the fridge or traveling for more than 1-2 hours especially during the summer.

DO YOU DO GLUTEN FREE OR VEGAN CAKES AND CUPCAKES?
Our kitchen is not an allergy free area, cross contamination is always a possibility. If you are concerned with your cookies coming in contact with wheat, dairy, eggs, corn flour, tree nuts, peanuts, food dyes, or other allergens, please consider using a baker who specializes in 'Allergy-Free' baked-goods. 

WHAT IS THE AVERAGE COST OF A CAKE?
Every single cake is unique therefore making it tough to set a price. All of our cakes are custom designed for your specific needs. Price is adjusted depending on complexity of the cake. All of our work is customized to your specific request and made fresh to order. So please keep in mind the amount of time it takes to order ingredients for your flavors, mix, bake, fill, frost and decorate your cake. This is a tough job and is extremely time consuming. This is all factored into the price of your cake.

DO YOU DELIVER?
Delivery may be available depending on event date and start time. Delivery needs to be organized in advance as spots are limited each week for deliveries. This will also be quoted at the time of booking. 

DO YOU OFFER WEDDING CAKE TASTING?
​We currently do not offer cake tastings.

HOW CAN I REACH YOU?
Once your inquiry is submitted on my contact page I will reach out to you via email within 1-2 business days. With all of the social media accounts and my full time job, email is the only and best way to get in touch with me. Don't worry, if you need me you WILL hear from me as soon as I can get to you.

Dessert Designs by Gisela is a licensed and insured home-based food production in Summerville, SC operating under the South Carolina Cottage Law.
No returns or exchanges - ALL SALES ARE FINAL.